by S. Vandermerwe : Breaking Through, 2nd Edition: Implementing Disruptive Customer Centricity

ISBN : #1349484199 | Date : 2014-01-01

Description :

PDF-17856 | Customer centricity is fundamental to business growth and ongoing success. Most executives appreciate the importance of it yet don’t know how to execute it or sell the processes internally. This thoroughly revised edition of Breaking Through guides readers systematically through the ten breakthrough points of implementation, to explain how to execute a transformation to customer centricity, so t… Breaking Through, 2nd Edition: Implementing Disruptive Customer Centricity

Breaking Through, 2nd Edition: Implementing Disruptive Customer Centricity by by S. Vandermerwe

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